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Practice Reports

A Partnership to Help Clinicians Support their Patients

Pain Supports matrix

Helping patients manage pain is complex. To help navigate this challenging landscape and support health care providers across the health system, Health Quality Ontario and organizations across the province offer a coordinated program of supports to help family doctors, nurse practitioners and other primary care clinicians manage their patients’ pain, including the appropriate use of opioids.

The following provides a one-stop summary of available pain management supports.

 

  • Opioid Wisely
    A campaign that encourages thoughtful conversation between clinicians and patients to reduce harms associated with opioid prescribing.

    Learn more

    For more information, contact Info@choosingwiselycanada.org
  • The 2017 Canadian Guideline for Opioids for Chronic Non-Cancer Pain
    Clinical practice guideline on the use of opioids to manage chronic non-cancer pain for adults (18 years of age or older).

    Learn more

  • CRISM National Guideline for the Clinical Management of Opioid Use Disorder
    First Canadian guideline for managing opioid use disorders developed by the Canadian Research Initiative on Substance Misuse (CRISM).

    Learn more

    For more information, contact crism@cfenet.ubc.ca
  • MyPractice: Primary Care
    A confidential report that lets you see your own opioid prescribing patterns compared with the provincial average, along with suggested tools to make improvements.

    Learn more

    For more information, contact PracticeReport@hqontario.ca  
  • EMR Queries
    Standardized queries to help you build an opioid use registry in your practice. Available for Telus PS Suite, Accuro and OSCAR.

    Learn more

    For more information, contact improve@afhto.ca  
  • Insights4Care (i4C)
    A digital tool to help you optimize the use of your EMR and understand current patterns of care.

    Learn more

    For more information, contact support@ontariomd.com
  • i4C Advisory Service
    A provincial change management service designed to help physicians enhance their EMR skills and efficiency to improve clinical and practice outcomes.

    Learn more

    For more information, contact support@ontariomd.com
  • EMR Peer Leader Program
    A network of over 50 physicians, nurses and clinic managers across the province who are expert users of OntarioMD-certified EMRs available to help you understand current patterns of care.

    Learn more

    For more information, contact Peer.Leader.Program@ontariomd.com  
  • Digital Health Drug Repository
    Can provide access to your patients’ clinically relevant drug and pharmacy service information to assist with your pain medication review process.

    Learn more

    For more information, contact Connecting.Ontario@ehealthontario.on.ca  
  • Opioids Clinical Primer
    Free online modules designed for primary care physicians and nurse practitioners on topics such as safer opioid prescribing, management of opioid use disorder and practical tools for managing chronic pain, including non-pharmacologic approaches.

    Learn more

    For more information, contact info@machealth.ca  
  • On the Road Sessions
    Accredited sessions to educate practice staff on how EMRs can provide additional, immediate clinical value.

    Learn more

    For more information, contact Omd.Events@ontariomd.com  
  • Chronic Pain and Opioid Stewardship Sessions
    Weekly CME-accredited videoconferencing sessions connecting you with an inter-professional pain specialist team.

    Learn more

    For more information, contact Echo.Ontario@uhn.ca  
  • Buprenorphine-Naloxone Treatment for Opioid Use Disorder
    Six-week, self-paced online course that aims to present a framework for providing maintenance treatment for opioid use disorder with buprenorphine/naloxone, including its use in a primary care setting.

    The registration fee for this course is currently being waived.

    Learn more

    For more information, contact courses.help@camh.ca
  • Clinical Tools and Resources for Primary Care
    Educational resources to support family physicians and primary care nurse practitioners in providing evidence-based care for their patients. Pain-related tools and resources are available for topics including chronic non-cancer pain, low back pain, neck pain and headache, manual therapy for musculoskeletal pain, osteoarthritis, opioid management and tapering, and opioid use disorder.

    Learn more
  • Medical Mentoring for Addictions and Pain for Family Physicians
    Mentoring support that connects you with experts in chronic pain and addictions to help you manage your patients’ chronic pain, addictions and the challenges around opioid prescribing.

    Learn more

    For more information, contact Ocfpmentoring@ocfp.on.ca  
  • De-implementation of High-Risk Opioid Prescribing and Use Program

    Pilot Coming Soon  
  • Ontario eConsult Program

    Connects providers to specialists who can help answer clinical questions about their patients’ pain management, quickly and securely.

    Learn more

    To sign up for eConsult, contact eConsult@ontariomd.com

    For more information, contact eConsultCOE@toh.ca

  • PainQI Series on Quorum

    Read stories from primary care clinicians across the province who are improving their pain management practices and helping their patients manage pain by using tools like the Ontario Pain Management Resources site.

    Learn more

    For more information, contact PainQI@hqontario.ca


MyPractice: Primary Care

MyPractice: Primary Care reports will allow you to see your opioid prescribing patterns in relation to peers across the province. Sign up to receive your first report.

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Quality Standards

Browse all of our quality standards in their various phases of development

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Quorum

What work is underway in your area to help patients manage pain? Join an online community dedicated to improving the quality of health care across Ontario

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Health Quality Ontario is collaborating with partner organizations across the health system on a coordinated program of supports to help clinicians manage their patients’ pain, including the appropriate use of opioids. The following provides a summary of what is or will soon be available through this program.

Helping patients manage pain is complex and extends beyond primary care.

We know there is a lot of attention on the use of opioids for pain management. We also know that our province has one of the highest rates of opioid use.

Amid the staggering numbers, enduring headlines drawing attention to crises, and the changing practice standards, we recognize the difficulty you face.

For this reason, we’d like to help support all family physicians by identifying some valuable resources to help you navigate this challenging landscape. Supports that extend beyond family physicians (other prescribers) are also in development.

Below, an example of a situation:

John is a solo FP in Woodstock. He’s recently reviewed the 2017 Canadian Guidelines for Opioids in Chronic Non Cancer pain. His patient with lower back pain has been to see him twice in the last month, asking for an increased dose. The patient is currently on 200 MEQ of oxycodone. Discussions about tapering his dose haven’t been well-received; John is feeling increasingly pressured by both his patient and by what he feels is a new standard of care that he must comply with.


John can turn to the following:

  • A confidential report (My Practice: Primary Care) lets you see your own opioid prescribing patterns compared with the provincial average. Your personal data is available to you only – only you will be able to access it and view it. It cannot be accessed nor viewed by the Ministry of Health and Long-Term Care, or the College of Physicians and Surgeons of Ontario (available through Health Quality Ontario). To receive your first report, visit hqontario.ca/pcreport.

  • Medical Mentoring for Addictions and Pain provides mentoring support that connects family physicians anywhere in Ontario with experts in chronic pain and addictions. Advice and mentorship from these experts is available at your convenience to help navigate the complexities in managing chronic pain, addictions and the current challenges around opioid prescribing (available through the Ontario College of Family Physicians)

  • Digital tools like eConsult and EMR dashboard for optimizing the use of your EMR and the data in it to understand current patterns of care. Expert users of these tools are available to help you through the Peer Leader Program and the EMR Practice Enhancement Program. Interactive CME-accredited sessions near you as well as the accredited EMR Every Step Conferences are also available to educate practice staff on how your EMR can provide you with additional, immediate clinical value (all available through OntarioMD).

  • Safer Opioid Prescribing webinars and workshops (available through the University of Toronto Faculty of Medicine, Continuing Professional Development)

  • Quality Improvement Decision Support Specialists (QIDSS) and analytic support for Family Health Teams (available through the Association of Family Health Teams of Ontario)

  • Weekly CME-accredited videoconferencing sessions with inter-professional pain specialist teams are available for primary care providers across Ontario. During these interactive sessions, participants learn about topics related to pain care and opioids and discuss complex chronic pain cases (available through Project ECHO).

  • One-on-one educational outreach visits (also known as academic detailing) and access to clinical tools and supports focused on delivering providers with objective, balanced, evidence-informed information on best practices will be made available through the Centre for Effective Practice.

  • Quality Standards outlining what quality care looks like for people with acute or chronic pain considering opioid therapy, and people with opioid use disorder (available through Health Quality Ontario; grounded in the 2017 Canadian Guideline for Opioids for Chronic Pain)

  • Outreach to increase awareness of available supports and programs, and investments to increase access to addiction services (coordinated through the Local Health Integration Networks)

  • A comprehensive continuing professional development program to provide coordinated education, training and support to health care providers on appropriate opioid and opioid replacement therapy prescribing (will be made available through Health Quality Ontario in partnership with other system partners)

  • De-implementation of High-Risk Opioid Prescribing and Use Program (will be made available through Centre for Addiction and Mental Health and Association of Family Health Teams of Ontario)

  • To assist with your pain medication review process, you may be able to access your patients’ clinically relevant drug and pharmacy service information via the Digital Health Drug Repository. To find out more about the Digital Health Drug Repository, contact Connecting.Ontario@ehealthontario.on.ca or click here.

  • Reflect on your practice and see your own confidential opioid prescribing patterns

  • Learn about other pain management options

  • Learn how to run a query in the EMR for a more complete picture of your patient’s history

  • Learn how to safely de-prescribe opioids, where appropriate

These supports are about knowing as much as possible about what’s available, what you can do, and who can help.

For more information about these partnered efforts, please contact: painQI@hqontario.ca

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